Support center & FAQ

## **Support Center & FAQ**

Welcome to our Support Center! Here you'll find answers to common questions about our toy drones. If you can't find what you're looking for,  – we're here to help!

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### **Frequently Asked Questions (FAQ)**

#### **1. Ordering & Shipping**
**Q: How long does shipping take?**  
A: Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. You can track your order using the tracking number provided in your confirmation email.

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#### **2. Product Information**
**Q: Are your drones suitable for beginners?**  
A: Absolutely! Our toy drones are designed for all skill levels, including beginners. 

**Q: What is the flight time of the drones?**  
A: Most of our drones offer a flight time of 8-12 minutes per charge, depending on the model. Extra batteries are available for purchase if you'd like to extend your flying time.

**Q: Can the drones be flown indoors?**  
A: Yes, many of our drones are lightweight and safe for indoor use. However, we recommend flying in a spacious area to avoid collisions.

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#### **3. Troubleshooting & Support**
**Q: My drone isn't working properly. What should I do?**  
A: First, check the user manual for troubleshooting tips. If the issue persists, please with a description of the problem and your order number, and we'll help resolve it.